Getting people to recycle food waste consistently takes more than good communications.
The way a service is designed, the containers and infrastructure people use, and the experience at the point of disposal can all influence whether food waste recycling becomes an easy, everyday habit – or something people avoid, forget or get wrong.
In this practical webinar, David Hall, Founder and Executive Director of Behaviour Change, will explore what really drives participation in food waste recycling and what local authorities, housing providers and their partners can do to improve performance.
Drawing on behavioural science, research and real-world examples, David will look beyond communications alone and consider the whole service experience – from service and system design through to infrastructure and the moment residents dispose of their food waste.
What we’ll cover
What drives participation in food waste recycling
How service, system and infrastructure design shape behaviour
What works to improve participation, capture and correct use
How small changes to the user experience can make recycling easier and more intuitive
Practical examples and case studies
Questions and discussion
The session will also consider the particular challenges of communal and multi-occupancy housing, where landlords, housing providers, managing agents and local authorities need to make food waste recycling work within more complex shared environments.
Who should attend?
This webinar will be particularly relevant to:
Local authority waste and recycling teams
Waste and environmental services managers
Behaviour change and communications teams
Housing and estate management teams
Social and private landlords
Housing associations and managing agents
Anyone involved in designing or delivering food waste recycling services
Founder and Executive Director of Behaviour Change LinkedIn: David Hall
David Hall is Founder and Executive Director of Behaviour Change, a not-for-profit behavioural science consultancy within WRAP Group.
A strategist with more than 25 years’ experience, David specialises in turning behavioural insight into practical interventions that help people act more sustainably.
He has worked extensively on waste, recycling and resource-use behaviours, combining research, behavioural science and creative strategy to close the gap between intention and action.
Recent projects include a food waste recycling intervention in Devon that increased participation by 43%, and the development of a five-year recycling behaviour change strategy for the Kent Resource Partnership, addressing food waste participation, contamination, missed capture and recycling in flats.
David sits on WRAP’s Senior Leadership Team and has worked with businesses, charities, local authorities and government in the UK and internationally. He is a regular speaker on behaviour change for sustainability, with a particular focus on what makes behaviour change work in the real world.
Meet the host:
Nigel Deacon Business development Director, metroSTOR LinkedIn: Nigel Deacon
Nigel Deacon is Director and co-founder at metroSTOR. He has worked extensively with local authorities and housing providers to improve waste and recycling provision in communal and multi-occupancy housing.
With particular experience in the design and delivery of external waste and recycling infrastructure, Nigel is focused on how the location, accessibility and design of facilities can help make recycling easier for residents, increase participation and create cleaner, safer neighbourhoods.
A regular webinar host and industry speaker, he brings a practical perspective on the challenges of improving recycling performance in flats and communal housing environments.
Webinar details
Date: Wednesday 23 September 2026 Time: 11:00am–12:00pm Location: Online
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Behaviour Change Webinar
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